Privacy Policy

Effective date: January 6, 2026

1. Who we are

PortaMi ("we", "us") is responsible for the processing of personal data described in this Privacy Policy. If you have questions or want to exercise your privacy rights, contact us at privacy@portami.app.

2. Scope

This Privacy Policy explains how PortaMi collects, uses, shares, and protects personal data when you use the PortaMi mobile application (iOS/Android) and related services (APIs, backend, and support).

3. Personal data we collect

We collect the following categories of personal data, depending on how you use the app.

3.1 Data you provide

• Account information: email address and authentication identifiers (e.g., user ID).
• User content and preferences: favorites, collections, saved places, dietary preferences, and similar in-app settings.
• Support communications: messages you send to us and any information you include.

3.2 Data collected automatically

• Device and app data: device model, OS version, app version, language, time zone, and technical identifiers.
• Log data: IP address (typically visible to backend services), timestamps, error logs, and diagnostic information.
• Usage data: features used and in-app interactions (if analytics are enabled).

3.3 Location data

If you enable location permissions, we may process:

• Approximate location, and/or
• Precise location (GPS), only if you grant permission in your device settings.

You can disable location permissions at any time in your device settings; some features may not work properly without it.

4. How we use personal data

We use personal data to:

• Provide and operate the app (account access, core features, saving favorites/collections).
• Deliver location-based features when enabled.
• Maintain security and prevent abuse (fraud prevention, service integrity).
• Improve reliability and performance (debugging, crash investigation, product improvements).
• Provide support and respond to your requests.
• Comply with legal obligations where applicable.

5. Legal bases for processing

Where applicable, we rely on:

• Contract necessity: to provide the app and requested features.
• Legitimate interests: to secure the service, prevent abuse, and improve performance (balanced against your rights).
• Consent: for optional processing such as certain analytics (if enabled) and precise location where required.
• Legal obligation: where we must process data to comply with law.

6. Sharing and third parties

We do not sell your personal data.

We may share personal data with:

• Service providers that help us run the app (e.g., hosting, databases, authentication, crash reporting, analytics, mapping services).
• Platform providers (Apple App Store / Google Play) as needed to distribute the app and manage installs/updates.
• Authorities if required by law, or to protect rights, safety, and security.

7. International transfers

Our service providers may process data outside your country. When we transfer personal data internationally, we use appropriate safeguards where required.

8. Data retention

We retain personal data only as long as necessary.

9. Your choices and rights

Depending on your location, you may have rights such as:

• Access to your personal data.
• Correction of inaccurate data.
• Deletion of your data.
• Portability (where applicable).
• Objection or restriction (where applicable).
• Withdraw consent at any time for processing based on consent (this won't affect prior processing).

To exercise your rights, contact privacy@portami.app. We may need to verify your identity.

10. Cookies and tracking

The mobile app does not use "cookies" in the browser sense, but it may use SDKs that generate identifiers and log events (for example, analytics or crash reporting). We only enable optional analytics where appropriate and provide opt-out mechanisms where feasible.

11. Security

We use reasonable administrative, technical, and organizational measures to protect personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

12. Children

PortaMi is not intended for children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided personal data, contact privacy@portami.app and we will take appropriate steps to delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date. If changes are material, we will provide an additional notice in the app where appropriate.